One inbox. Every conversation handled.
Gridwork pulls every channel into one workspace where your AI team reads, replies, follows up and closes — while you watch or step away.
Wherever they message, you answer
No new app for your customers to learn. Gridwork sits inside the channels they already use — and keeps one memory of every customer across all of them.
Replies, bookings, payment links and reminders inside the Gulf’s favourite channel.
DMs and story replies answered in seconds — comments turned into conversations.
Enquiries triaged and drafted, invoices sent, follow-ups scheduled automatically.
A widget on your site that sells while visitors browse — same team, same memory.
Built to do the work, not just chat
Leads answered in seconds, chased for weeks
Speed wins deals. Every enquiry gets an instant, qualified reply — and if the customer goes quiet, the follow-up sequence keeps working the lead until it closes or says no.
From “yes” to paid without leaving the chat
The moment a customer agrees, a payment link lands in the conversation. Invoices go out on time, get chased politely, and your daily cash brief tells you where everything stands.
A content engine that never misses a week
Posts planned and published, ads launched and optimised inside budget caps you set, and a plain-language report on what worked — every week, without a meeting.
Automation you can hand the keys to
Every action type is automatic, ask-first, or never. Start cautious, loosen as trust builds.
Hard limits agents can propose against but never exceed — on ads, refunds and discounts.
An append-only record of who asked, what ran, and what it cost. Always exportable.
Live in a day, not a quarter
No developers, no migrations. Connect the accounts you already have and your team starts working.
Link WhatsApp, Instagram, email and your website in a few clicks — no developer needed.
Share your prices, services, hours and tone. The team learns your playbook in minutes.
Start in ask-first mode, watch it work, then switch what you trust to automatic.